{"product_id":"ernie-ball-guitar-picks-assorted-pack-medium","title":"Ernie Ball Guitar Picks - Assorted Pack Medium","description":"\u003cdiv\u003e\n  Cellulose Acetate Nitrate. Mixed Color Picks, .72mm bag of 12. \n  Cellulose Acetate Nitrate. Mixed Color Picks, .72mm bag of 12. \n  \u003chr style=\"margin:24px 0;\"\u003e\n  \u003ch2\u003eShipping\u003c\/h2\u003e\n  \u003cp\u003eThis item can only be shipped within Canada.\u003c\/p\u003e\n  \u003chr style=\"margin:24px 0;\"\u003e\n  \u003ch2 style=\"margin:0 0 0.5rem;font-size:1.4rem;font-weight:700;\"\u003e\n  Return \u0026amp; Exchange Policy\n\u003c\/h2\u003e\n\n\u003cp style=\"margin:0 0 1.25rem;font-style:italic;\"\u003e\n  Last updated: May 9, 2025\n\u003c\/p\u003e\n\n\u003col style=\"padding-left:1.25rem;margin:0 0 1.25rem;line-height:1.45;\"\u003e\n  \u003cli style=\"margin-bottom:1rem;\"\u003e\n    \u003cstrong\u003eAll Sales Are Final\u003c\/strong\u003e\u003cbr\u003e\n    Except as noted below, we do not accept returns or exchanges under any circumstance.\n  \u003c\/li\u003e\n\n  \u003cli style=\"margin-bottom:1rem;\"\u003e\n    \u003cstrong\u003eDefective or Damaged Instruments\u003c\/strong\u003e\u003cbr\u003e\n    We stand behind every instrument we sell. If your instrument arrives with a manufacturer defect\n    or is damaged in transit (e.g., a broken pickup on an electric guitar),\n    please contact us immediately.\u003cbr\u003e\u003cbr\u003e\n\n    \u003cu\u003eEligibility\u003c\/u\u003e:\u003cbr\u003e\n    \u003cul style=\"margin:0.5rem 0 0.5rem 1.25rem;\"\u003e\n      \u003cli\u003eThe defect \/ damage must be reported within \u003cstrong\u003e7 days\u003c\/strong\u003e of delivery.\u003c\/li\u003e\n      \u003cli\u003eYou must provide clear photographs or video showing the issue.\u003c\/li\u003e\n    \u003c\/ul\u003e\n\n    \u003cu\u003eInspection Requirement\u003c\/u\u003e:\u003cbr\u003e\n    Submission of photos or video alone does \u003cem\u003enot\u003c\/em\u003e guarantee a return or repair.\n    All claims are subject to a physical inspection by our certified technician.\u003cbr\u003e\u003cbr\u003e\n\n    \u003cu\u003eProcess\u003c\/u\u003e:\u003cbr\u003e\n    \u003col style=\"margin:0.5rem 0 0.5rem 1.25rem;\"\u003e\n      \u003cli\u003eEmail \u003ca href=\"mailto:support@solschoolofmusic.ca\"\u003esupport@solschoolofmusic.ca\u003c\/a\u003e\n          with your order number, a description of the problem, and the visual evidence.\u003c\/li\u003e\n      \u003cli\u003eWe’ll review and, if preliminarily approved, issue a prepaid shipping label.\u003c\/li\u003e\n      \u003cli\u003eShip the instrument back to us for inspection.\u003c\/li\u003e\n      \u003cli\u003eAfter inspection:\n        \u003cul style=\"margin:0.25rem 0 0 1.25rem;\"\u003e\n          \u003cli\u003eIf approved, we’ll repair the instrument at no cost or replace it with an equivalent model (subject to availability).\u003c\/li\u003e\n          \u003cli\u003eIf not approved, the instrument will be returned to you unrepaired and return shipping will be charged to you.\u003c\/li\u003e\n        \u003c\/ul\u003e\n      \u003c\/li\u003e\n    \u003c\/ol\u003e\n  \u003c\/li\u003e\n\n  \u003cli style=\"margin-bottom:1rem;\"\u003e\n    \u003cstrong\u003eRepairs \u0026amp; Maintenance\u003c\/strong\u003e\u003cbr\u003e\n    Beyond initial defects, we offer ongoing \u003cem\u003estring replacement and repair services for Tar and Setar\u003c\/em\u003e.\n    These services follow our standard repair rates and turnaround times.\n  \u003c\/li\u003e\n\n  \u003cli style=\"margin-bottom:1rem;\"\u003e\n    \u003cstrong\u003eNon-Defective Instruments\u003c\/strong\u003e\u003cbr\u003e\n    Instruments that are undamaged and functioning as intended—regardless of buyer’s remorse or change of mind—are\n    \u003cstrong\u003enot eligible\u003c\/strong\u003e for return, exchange, refund, or credit.\n  \u003c\/li\u003e\n\n  \u003cli\u003e\n    \u003cstrong\u003eHow to Reach Us\u003c\/strong\u003e\u003cbr\u003e\n    Email: \u003ca href=\"mailto:support@solschoolofmusic.ca\"\u003esupport@solschoolofmusic.ca\u003c\/a\u003e\u003cbr\u003e\n    Phone: 905-508-7888\u003cbr\u003e\n    Hours: Mon–Fri, 10 AM – 6 PM (EST)\n  \u003c\/li\u003e\n\u003c\/ol\u003e\n\u003c\/div\u003e","brand":"Ernie Ball","offers":[{"title":"Default Title","offer_id":44061785620591,"sku":null,"price":5.7,"currency_code":"CAD","in_stock":true}],"thumbnail_url":"\/\/cdn.shopify.com\/s\/files\/1\/0691\/2992\/8815\/files\/93a3da59b928dc560964d9cabff9cb7fbb1d84cf-1000x1000.png?v=1768244803","url":"https:\/\/sol-school-of-music-and-instrument-store-2.myshopify.com\/products\/ernie-ball-guitar-picks-assorted-pack-medium","provider":"Sol School of Music and Instrument Store","version":"1.0","type":"link"}